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Discuss: McKinsey and ElevenLabs team up to scale voice AI agents in customer service

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This is the discussion thread for our news brief McKinsey and ElevenLabs team up to scale voice AI agents in customer service.

The alliance pairs McKinsey's consulting and QuantumBlack engineering with ElevenLabs' agents platform, with insurance as a stated next industry.

What does this change for you or your team? Share your take.

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