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Discuss: Salesforce reportedly buying AI support startup Cresta for $2.7 billion

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This is the discussion thread for our news brief Salesforce reportedly buying AI support startup Cresta for $2.7 billion.

Salesforce is acquiring Cresta, an AI customer support company, for a reported $2.7 billion, according to The Information and MarTech.

What does this change for you or your team? Share your take.

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